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Purchase, cancellation and refund

Policies 8 days money back guarantee and refund policy

At The Magic Team LLC, we want to make sure you are 100% satisfied with your purchase.

If you have any technical or business queries, feel free to contact us support@themagichoney.com
If, after trying to resolve issues with support staff, and you feel that the products you purchased don’t meet your requirements, we’d love to hear from you. went wrong and how we can improve, so please include details about the reason for your refund request.
Our policy offers a full refund within 8 days from the date of purchase and with 80% of the product available unconsumed.

Products consumed in an amount greater than 20% will not be refundable.
The Magic Team LLC and our checkout process the refund immediately and make every effort to refund as quickly as possible. Your financial institution may take up to 20 days for the refund to reflect in your bank/card account. More details can be found through Stripe.com under Customer Refund Processing Time.

Cancellation policies

If you are not completely satisfied with your purchase on our website https://magichoney.com, you can cancel it within 24 hours after making the payment.

After 24 hours the order is processed and it will not be possible to cancel it. However, you can contact support@themagichoney.com and request cancellation, although this is not guaranteed. You will receive an email confirming if the cancellation has been possible. Orders already shipped cannot be cancelled, so neither of the above two options apply.

Please note that it is not possible to reactivate canceled orders. If you wish to receive any of the products that have been cancelled, you will need to place a new order. When you complete the cancellation, you will receive a confirmation email at the email address associated with your account.

Note: The maximum amount of purchases is 4 boxes, if you want to place a higher order you must make another purchase.

Legal notice

The sale and dispatch of the products is subject to their availability and stock of products. When the product is not available, MAGIC TEAM LLC will notify the customer immediately and will refund the full value of the price paid.